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Sales Officer
Datalab LLC
About the role
Required Education University degree in economics or information technology (A lesser degree or a different type of education will be considered if the candidate has adequate expert abilities and experience) Required work experience More than 3 years in similar positions Special skills Excellent knowledge of the business-information systems (ERPs) Fluent knowledge of the English language (speaking and writing) Knowledge of Serbo-Croatian is a plus Superiors Head of Datalab L.L.C., Head of Sales and BOD Job description: Looking for new opportunities and customers; expanding cooperation with current customers. Goal orientation towards sales Preparing offers Keeping track of the competition Taking care to achieve plans within the planned yearly budget Cooperation with partners regarding sales of services Taking care of sales of internal resources Tracking service quality and customer satisfaction Increasing the company’s reputation in the Kosovar market Suggesting improvements in dealing with customers Sales planning and planning the budget, Preparing yearly, quarterly, monthly plans for the sales service center Searching for new opportunities and clients as well as continuing the collaboration with current customers, Goal oriented towards sales, Taking care of the profitability of the service center Creating, developing and establishing the partner sales environment, Coordinating partner, micro and direct sales channels, Searching for new potential partners, Early discovery of critical sales partners and maintaining a constant level of sales performance, keeping up with the service quality and customer and partner satisfaction, Reporting to company management Other tasks as ordered by superiors Constructive and effective way of working Is able to analyze, recognize, plan and evaluate time and costs involved in given tasks Is able to communicate effectively in speaking and writing with customers, partners, co-workers, superiors Learns and knows PANTHEON Key Responsibilities: Implementation and achieving of the sales plan Responsible for the employer’s reputation Responsible for partner and customer satisfaction